Page Last Updated: April 8, 2026

How To Report Issues - Lasso Help Center🔗

HBCD Consortium members can submit help desks following the same process as other users via the Lasso Help Center. Detailed instructions for how to create and submit a ticket can be found here.

We encourage HBCD Consortium members to review their data and report any of the following issues:

  • Any issues with your data.
  • Any issues in the Data Dictionary for your WG’s measures.
  • Any feedback or feature requests to improve the ease and effectiveness of querying and analyzing data.
  • Any bugs that you may encounter in Lasso/NBDC Data Access Platform.
  • Updates needed to the documentation on the HBCD Data Release Docs website (select "Documentation" under Category).

If you are having trouble accessing the help center in Lasso/NBDC Data Access Platform, please reach out to jzink@lassoinformatics.com or achaudhry@lassoinformatics.com.